SUPA Athletics Pte. Ltd. – Privacy Policy (SUPA Tennis)

This Privacy Policy governs how SUPA Athletics Pte. Ltd. (“SUPA Tennis”, “we”, “our”, “us”) collects, uses, discloses, and protects your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore.

1. Application of Policy

This Privacy Policy applies to all SUPA Tennis services and should be read together with our Terms & Conditions.

2. Personal Data We Collect

We may collect:
– Full name
– Contact details (phone, email)
– Emergency contact details
– Payment information
– Photos and videos
– Any information voluntarily provided

We only collect personal data that you choose to provide.

3. How We Collect Data

We may collect your personal data when you:
– Book or attend lessons
– Contact us via WhatsApp, phone, SMS, or email
– Provide information during registration

4. Use of Personal Data

Your personal data may be used for:
– Scheduling and delivering tennis lessons
– Communication via WhatsApp, SMS, phone, or email
– Payment processing and bookings
– Customer support
– Safety and emergency purposes
– Marketing and promotions
– Improving our services and operations

5. Disclosure of Personal Data

We may disclose your personal data to:
– Coaches and staff
– Payment service providers
– Third-party service providers
– Authorities where required by law

We do not sell, rent, or trade your personal data.

6. Marketing & Communication

We may send updates and promotions related to SUPA Tennis. You may opt out at any time.

7. Media & Social Media

Photos and videos may be used for marketing purposes. Please inform us in writing if you do not consent.

8. Protection of Minors

For participants under 18, personal data must be provided by a parent or guardian.

9. Data Protection

We take reasonable steps to protect your personal data but cannot guarantee absolute security.

10. Data Retention

We retain personal data only as necessary, typically up to 7 years where required.

11. Access & Correction

You may request access, correction, or withdrawal of your data by contacting us.

12. Third-Party Services

Third-party providers may have their own privacy policies. We are not responsible for them.

13. External Links

We are not responsible for privacy practices of external websites or platforms.

14. Cross-Border Transfers

Your data may be transferred outside Singapore with appropriate protection.

15. Legal Disclosure

We may disclose data if required by law or to protect rights and safety.

16. Business Transfers

Your data may be transferred in case of business sale or restructuring.

17. Complaints

You may contact us to raise concerns or approach the PDPC if unresolved.

18. Updates

We may update this policy at any time. Continued use constitutes acceptance.

19. Contact

SUPA Athletics Pte. Ltd.
Email: contact.supatennis@gmail.com
Phone: +65 9149 3648